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Our Performance
In a year when our net headcount increased by 16%, we feel we have made good progress in all areas related to ensuring the Bank is a great place to work. Some highlights from our Sustainability Review are provided below.
The competition for talent across many of our markets is fierce. Our aim is to attract and retain the best talent in each of the markets we operate in. We increased our focus on identifying and developing talent at junior levels and delivered one-day career development workshops for high potential employees across the Bank. We are in the process of implementing an integrated retention management strategy and early results have demonstrated a 3% reduction in employee attrition in India.
Diversity and Inclusion (D&I) remained a strong focus. Over 100 nationalities are now represented across the Bank and over 50 nationalities are now represented at senior management level. We strengthened our commitment to D&I through the appointment of 50 D&I Champions across 48 markets and territories. In addition, we established 28 Country Councils to support the Champions and they conducted a review process to develop country-specific action plans. We aim to create an inclusive working environment, enabling us to take our natural strength of diversity to the next level to deliver sustainable performance.
Employee engagement remains a priority for us. 97% of employees chose to take part in our annual employee engagement survey this year and engagement has increased each year of measurement. In 2007, we will launch the Great Manager Programme to strengthen our managers' role in improving engagement.
To maintain a healthy, safe and supportive working environment we implemented several initiatives. We adopted a Zero Tolerance health and safety risk identification process, improved our Living with HIV programme and launched a global Wellbeing Week for all 60,000 employees. |
